At Lyntel, we are committed to protecting your privacy and safeguarding your personal information. This Data Usage and Privacy Policy outlines how we collect, use, disclose, and protect your data in connection with our eSIM services. By using our services, you consent to the practices described in this policy.
• We use your personal information to deliver our eSIM services, including activation, data allocation, and account management.
Customers can register and purchase eSIM plans through the Lyntel website and/or Lyntel app. Payments are processed through secure payment provider Stripe.
• We may contact you via email for service-related announcements, updates, and notifications.
• Device information and identifiers are used to provide technical support and troubleshoot eSIM-related issues.
• We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
• Your data is retained for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
• We may share your information with trusted third-party service providers, such as payment processors, to facilitate payments and service delivery.
• We may disclose your data to comply with legal obligations, such as responding to subpoenas, court orders, or legal investigations.
By confirming their device’s eSIM compatibility, customers assume responsibility for the accuracy of this information. Note that the list of compatible devices may not cover all newly released eSIM-compatible devices.
• You have the right to access and correct your personal information. You can update your information through your Lyntel account.
• You can request a copy of your data in a structured, commonly used, and machine-readable format.
• You have the right to request the deletion of your data, subject to our legal obligations.
• You can withdraw your consent for data processing at any time. However, this may affect our ability to provide you with eSIM services.
• Lyntel’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
• Lyntel may update this policy periodically. We will notify you of any significant changes via email or through our website.
• If you have any questions, concerns, or requests related to your data and privacy, please contact us over support@lyntel.io.
